Support services
University is an exciting, challenging time and it takes a while to get the hang of how things work. We have a wide range of support services available to help you stay well and achieve your goals.
ҕl has a range of measures in place to keep our environment safe and healthy for everyone. These include 24/7 security and specialised support for our students. Check out the ҕl Wellbeing Hub for support with your studies, mental wellbeing, health, and fitness. And please get in touch if you need someone to talk to or if there's an emergency.
University is an exciting, challenging time and it takes a while to get the hang of how things work. We have a wide range of support services available to help you stay well and achieve your goals.
Te Pātaka is the first place to visit if you’ve got a question or need help with something while you’re studying at ҕl. Check out our Student Services Hub.
Te Pātaka is the first place to visit if you’ve got a question or need help with something while you’re studying at ҕl. Check out our Student Services Hub.
Need to talk? Falling behind in your studies? Feeling like it's all a bit of a struggle? Student Care Advisors aredzܰsupport team. The service isfreeto access and available to all students at the ҕl, including off campus (distance) students. Please note, bookings are made under your enrolled name. Please contact us if you would like to be booked under your preferred name.
Need to talk? Falling behind in your studies? Feeling like it's all a bit of a struggle? Student Care Advisors aredzܰsupport team. The service isfreeto access and available to all students at the ҕl, including off campus (distance) students. Please note, bookings are made under your enrolled name. Please contact us if you would like to be booked under your preferred name.
ҕl's Health Centre provides quality, affordable healthcare on campus. From services to appointments, find out about the ҕl Health Centre.
ҕl's Health Centre provides quality, affordable healthcare on campus. From services to appointments, find out about the ҕl Health Centre.
Approximately 20-25% of our students have some form of visible or invisible accessibility challenge. Te Ratonga Whaikaha | Student Accessibility Service (TRW | SAS) is here to provide support services, assistance, and advice to make sure you make the most of your time with us achieve your academic goals. Learn about ҕl's Student Accessibility Service.
Approximately 20-25% of our students have some form of visible or invisible accessibility challenge. Te Ratonga Whaikaha | Student Accessibility Service (TRW | SAS) is here to provide support services, assistance, and advice to make sure you make the most of your time with us achieve your academic goals. Learn about ҕl's Student Accessibility Service.
Need someone to talk to? ҕl Chaplaincy offers pastoral and practical support regardless of your background or beliefs. We see ourselves as ‘The Department of Spiritual Engineering’ on campus. We exist to nurture spirituality, offer pastoral care, and facilitate dialogue with the students and staff at ҕl. Learn more and meet our ҕl chaplains.
Need someone to talk to? ҕl Chaplaincy offers pastoral and practical support regardless of your background or beliefs. We see ourselves as ‘The Department of Spiritual Engineering’ on campus. We exist to nurture spirituality, offer pastoral care, and facilitate dialogue with the students and staff at ҕl. Learn more and meet our ҕl chaplains.
There are so many fun ways to balance your brain work by moving your body while you're at ҕl. Have a look at all the sports and recreation going on and get involved!
There are so many fun ways to balance your brain work by moving your body while you're at ҕl. Have a look at all the sports and recreation going on and get involved!
ҕl Māori provides support for all ākonga Māori studying at Te Whare Wānanga o Waitaha. Whether you need academic or financial support, guidance or social connection, we've got you covered. And once you enrol, a Kaiurungi will check in to make sure you're settling in well and have all the information you need. Check out what's available at ҕl Māori!
ҕl Māori provides support for all ākonga Māori studying at Te Whare Wānanga o Waitaha. Whether you need academic or financial support, guidance or social connection, we've got you covered. And once you enrol, a Kaiurungi will check in to make sure you're settling in well and have all the information you need. Check out what's available at ҕl Māori!
The ҕl Pacific Development Team is fostering a supportive community environment where all of our Pacific students can study and grow. We have special support for first-year students as well as scholarships, mentoring programmes and lots of social events.
Check out the range of programmes and services available!
The ҕl Pacific Development Team is fostering a supportive community environment where all of our Pacific students can study and grow. We have special support for first-year students as well as scholarships, mentoring programmes and lots of social events.
Check out the range of programmes and services available!
At ҕl, we celebrate disabled people as a valued part of our diverse community. We value lived experience of disability and the expertise that it brings. We are committed to improving the experience of students who are disabled by the environment.
At ҕl, we celebrate disabled people as a valued part of our diverse community. We value lived experience of disability and the expertise that it brings. We are committed to improving the experience of students who are disabled by the environment.
ҕl celebrates and respects our Rainbow ākonga | students and aims to foster an inclusive and affirming environment. Check out our Rainbow support options, student clubs, events and spaces.
ҕl celebrates and respects our Rainbow ākonga | students and aims to foster an inclusive and affirming environment. Check out our Rainbow support options, student clubs, events and spaces.
ҕl students and staff are from all over the world! Here's some important information to help you make the most of your time at ҕl. From language support to student clubs, check out all our international student support options and get in touch straight away if you need some help.
ҕl students and staff are from all over the world! Here's some important information to help you make the most of your time at ҕl. From language support to student clubs, check out all our international student support options and get in touch straight away if you need some help.
Information about support and advice available at ҕl for students from refugee backgrounds.
Information about support and advice available at ҕl for students from refugee backgrounds.
You can voice a concern, complaint, grievance, or appeal a decision, without fear of disadvantage. ҕl has a clear, fair and transparent resolution process. Find out how to raise a concern or make a formal complaint.
You can voice a concern, complaint, grievance, or appeal a decision, without fear of disadvantage. ҕl has a clear, fair and transparent resolution process. Find out how to raise a concern or make a formal complaint.
For emergency services (police, fire, and ambulance) call 111 from any phone. If you need general support, support for families, or support for specific needs, you can access a range of dedicated phone helplines.
For emergency services (police, fire, and ambulance) call 111 from any phone. If you need general support, support for families, or support for specific needs, you can access a range of dedicated phone helplines.
We want you to feel safe and supported. Find out what to do if you or someone you know has experienced harmful sexual behaviour.
We want you to feel safe and supported. Find out what to do if you or someone you know has experienced harmful sexual behaviour.
ҕl has a comprehensive emergency management policy, protocols, and structure in place to make sure we're well prepared to respond and can recover if there's a natural disaster or another critical event. Get up to speed with emergency information at ҕl.
ҕl has a comprehensive emergency management policy, protocols, and structure in place to make sure we're well prepared to respond and can recover if there's a natural disaster or another critical event. Get up to speed with emergency information at ҕl.
ҕl maintains a safe, healthy environment for our students, staff, visitors, and contractors. We provide advice, administer support systems, facilitate health and safety leadership and engagement, and monitor health and safety performance. Find out more about how we manage safety and security and learn how to report an incident or safety concern.
Please note: In an emergency, contact ҕl Security 0800 823 637 or92111
ҕl maintains a safe, healthy environment for our students, staff, visitors, and contractors. We provide advice, administer support systems, facilitate health and safety leadership and engagement, and monitor health and safety performance. Find out more about how we manage safety and security and learn how to report an incident or safety concern.
Please note: In an emergency, contact ҕl Security 0800 823 637 or92111
ҕl recognises that a sense of belonging is an integral part of university life. We're committed to developing a diverse, culture-rich, cooperative environment for everyone. Our policies aim to make sure all staff and students can grow as individuals and as part of the wider community. Find out about equity and diversity at ҕl.
ҕl recognises that a sense of belonging is an integral part of university life. We're committed to developing a diverse, culture-rich, cooperative environment for everyone. Our policies aim to make sure all staff and students can grow as individuals and as part of the wider community. Find out about equity and diversity at ҕl.
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0800 827 748 (within NZ)
+64 3 369 3999
Ext: 92111 (from a campus landline)
Direct dial: 0800 823 637