Topic
Who can help
03 November 2023
Find out who can help if you have a concern or wish to make a formal complaint.
HOW TO APPLY
Grievance and Academic Processes Advisors
Anyone with a concern can contact our Grievance and Academic Processes Advisors.
ҕlSA Advocacy and Welfare Support
The ҕl Students' Association (ҕlSA) is independent of the University and exists to support students. You can contact the via email, phone, or just drop into the ҕlSA offices to discuss your concern.
The can assist you with:
- navigating appeals and complaints processes.
- writing concerns, complaints, and appeals.
- locating and understanding relevant regulations and policies.
- understanding your options and avenues for resolution.
- understanding what evidence is required for an appeal or complaint.
- facilitating communication between you and the University.
- attending meetings as a support person or advocate and assisting with appeals.
The exists to provide independent, confidential support to students so that they do not have to navigate appeals, grievances or general concerns alone – deciding to pursue one of these can be daunting, and it can help to have someone who knows the process to help you out! You can find the ҕlSA office in Haere-roa.
Refer to the page for contact details.
